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- Minimum order of $15.00 (excluding shipping)
- Stall wide Shipping of $13.00 across all purchases from this producer
- Free Shipping for basket over $55.00 from this producer
Payment - On Farmhouse direct is by PayPal account or credit card via PayPal.
Processing Orders - Orders placed by midday will be processed on the same day.
Any orders placed via farmhouse direct after 12pm will be processed by midday on the following business day.
Orders placed on Friday will be processed over the weekend but will not be posted until Monday morning.
Due to the fragileity and some products having chocolate or the ability to melt during high temperature we will hold these orders until the temp drops below 35c.
Processing Orders during holiday periods - During all Holiday periods like Christmas and Easter or extra special periods like mothers day due to the increase in orders there may be a delay of 1 to 2 days processing your orders. We are very sorry about this delay, but will process orders as quickly as possible and get them in the mail as soon as we can.
Lost Orders - It is a customer's responsibility to inform Miss Sallies Cuisine, via email, if an order hasn't arrived in a reasonable time.
Postage - It is a customer's obligation to enter their correct delivery address when ordering.
Due to the size of each product the amount we can pack into postage boxes is different please see each product type for postage quantities and the associated costs for these.
Returns - Postage on any returns will be paid by the customer.
Refunds will only be done if there is a fault and not if the customer changes their mind, ordered the wrong item, found similar goods cheaper elsewhere, don't like the taste or look of the product or dietary requirements are not suitable to the customer.
All care is taken to ensure our products are packed securely to ensure they arrive to you unbroken but once out of Miss Sallie's Cuisine control (once in the care of Aust Post) there is no guarantee that the products will be unbroken.
If Miss Sallies Cuisine agrees that you qualify to return the goods purchased you will be reimbursed for the full value of the product portion of your order via refund from paypal.
Recalls - if for any unforseen reason there is a product recall you will be advised via the Farmhouse Direct messaging system and reimbursed the full price of the product purchased.
Dietary Requirements - Miss Sallie's Cuisine products contain gluten unless specified; they may contain traces of nuts and other allegerns and are full of delicious butter and sugar. Miss Sallies Cuisine limits the use of artificial flavours and colours.