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- Minimum order of $5.00 (excluding shipping)
- Free Shipping for basket over $80.00 from this producer
Our business has its roots in Byron Bay and the surrounding hinterland. Across three generations, Moon&Fork grew from a family business, started, grown and developed by locals who were born in Byron Bay, grew up in Byron Bay and who are part of the fabric of the region. Our business has evolved to be a supplier of premium farmland products sold locally and internationally. We hold true today, to what we did all those years ago when it was a truck, some beehives and a leased macadamia farm: a commitment to the land, to the product, to people, to health and to the uncompromising drive to continually produce supreme flavour from naturally nurtured farm produce under our care.
- MOON&FORK products come with guarantees under Australian Consumer Law. Our customers are entitled to a replacement or refund for a faulty product or products that are different from the description we provided.
- If you have received products that are faulty, or different from the description we provided, notify us within 10 days of your purchase with the issue that needs to be resolved.
- If you have received an incorrect item, we will the replace item at our cost. You must contact us within 10 days of your purchase with the full details of the item including the purchase date and order number, description of the product and the issue so we can replace your products as soon as we can. This information also allows us to build on our continuous improvement practices and sustainability outcomes.
- Please ensure you provide the correct shipping address before finalising your order. We do not offer a refund for the shipping costs of any item that is returned to us due to an incorrect address.
- We may not be able to replace or refund a full amount in an unlikely event that any item is returned us in a damaged or consumed condition.
- Please make sure to use a postal service that includes tracking information and insures the value of items. We are not responsible for any items that are lost in the mail, or damaged in transit.
- Your account may take 7 business days to be credited depending on your financial institution.