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- Minimum order of $10.00 (excluding shipping)
- Stall wide Shipping of $15.00 across all purchases from this producer
- Free Shipping for basket over $100.00 from this producer
Rie's Kitchen will endeavour to supply all items publicised on this website. Similarly, products will be removed from the Shop as soon as Rie's Kitchen becomes aware that those items are unavailable. However, there may be unavoidable occasions when:
All or part of your order cannot be fulfilled immediately, or
All or part of your order cannot be fulfilled at all.
Where part of an order cannot be fulfilled immediately, the part that can be supplied will be dispatched as soon as possible.
Where part of your order cannot be fulfilled at all you will be advised as soon as possible by email, or telephone..
All products with a limited sales period which are displayed in the Shop will have the withdrawal date clearly shown.
However, where a product which does not have a specified sales period becomes unavailable due to unexpected or high demand, and that item is ordered by you before Rie's Kitchen has withdrawn that item from Shop, Rie's Kitchen will not be held responsible for inability to complete that order.
Rie's Kitchen will endeavour to dispatch all orders within 5 working days of receiving the order and endeavour to deliver all orders through Australia Post within 3-7 business days from receipt of order. The exception to this is wedding bomboniere which are made to order and a minimum of 30 days is required before dispatch.
Incorrect details supplied
Please note that acceptance of your order implies that we will fulfil your order within the time specified in the Delivery Standards. The following situations are exceptions:
- if and when incorrect payment details, are supplied;
- where correct payment details are supplied but funds are not approved.
In the event that you supply incorrect payment and delivery details, Rie's Kitchen will take all reasonable steps to contact you using the personal details that you have provided. In the event that your supplied contact details are incorrect, however, Rie's Kitchen will not be held responsible for not fulfilling your order, nor for being unable to advise you that this is the case.
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, or exchange where goods are faulty, have been wrongly described. When seeking a refund or exchange, please include a copy of your invoice or other proof of purchase with the returned item. Please also provide brief details regarding the reason for the return. For a refund or exchange to be granted items with a single product code should be returned complete and intact. Items should be returned to the address below within 30 days of the invoice date.
Minimum order value
Please note that a minimum value of AUD $10.00 applies to all internet orders.
Goods and services tax
All prices are inclusive of Australian Goods and Services Tax (GST) where applicable. Rie's Kitchen will issue a compliant tax invoice where appropriate.